ERP collects data from across the entire company and stores it in a single database, which is especially important for multi-category online stores. According to International Data Corporation, 73% of companies consider breaking down information silos and improving internal communication to be extremely important. ERP integration helps achieve this.
What is ERP and eCommerce integration?
ERP and eCommerce integration is the connection and synchronization of your business processes with an enterprise resource planning (ERP) system. It provides access to all collected information — including product designs, supplier data, market analytics, and sales reports — under one digital roof.
How does the integration work?
ERP consolidates data from all business processes, from product design to CRM, into a single database. It replaces manual data entry with automated synchronization, providing up-to-date information to all stakeholders. At the same time, individual access can be configured for each employee, helping prevent information leaks.
Benefits of integration
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Real-time inventory data: ERP continuously updates inventory information for both front-end and back-end systems.
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Order automation: ERP automatically initiates order fulfillment processes.
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Order tracking: ERP provides accurate real-time information on shipment status.
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Supplier management: ERP stores supplier data, including contact information and order fulfillment performance.
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Dynamic pricing: Prices are automatically updated based on market factors.
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Automated financial checks: ERP systems can automatically synchronize financial data.
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Replacement of manual processes: Process automation reduces the likelihood of errors.
Key ERP features for eCommerce
- Cloud-based systems
- Financial automation
- Inventory management
- Order fulfillment
- Customer relationship management (CRM)
- Marketing data
- Business intelligence analytics
- Pricing
Shopify Global ERP Program
In 2021, Shopify launched the Global ERP Program, enabling leading ERP systems such as Microsoft Dynamics, Oracle NetSuite, and others to integrate directly into the Shopify App Store. This gives merchants access to:
- Seamless connectivity between workflows.
- Data control.
- Time and cost savings.
These integrations eliminate the need for complex third-party solutions, making business processes more efficient.
